Frequently Asked Questions
Everything you need to know about bringing light and style to your home.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while larger furniture items may take 10-14 business days depending on your location.
Do you offer a warranty on Litehouse products?
Yes, all Litehouse furniture and lighting fixtures come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy if an item doesn't fit my space?
We offer a 30-day return policy for most items. Products must be in their original packaging and unassembled. Please note that return shipping fees may apply for non-defective items.
Are your lighting products compatible with smart home systems?
Many of our modern fixtures are compatible with dimmable switches and smart bulbs. Please check the 'Technical Specifications' section on the individual product page for specific compatibility details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.